Responsible Play

1. Purpose and limits of this guide

This page provides preventive information to help gambling remain a leisure activity and to guide those who detect warning signs. It does not replace medical, psychological, financial, legal or emergency care. If there is immediate danger, thoughts of self-harm, violence, a mental health crisis or a financial emergency, contact the emergency services or a professional in your area.

AllPokerDeals provides information about operators but does not operate games, does not process payments, does not control accounts and cannot block, reopen, limit, self-exclude or verify an account at a room. Only the operator, the relevant public register or the corresponding support service can apply those measures.

2. Adults only, legal gambling and self-exclusion

The Site is directed at adults. You must not register or play if you are under age, self-excluded, subject to an applicable prohibition, if online gambling is illegal for you, or if gambling is causing you harm. Do not use the Site to look for ways to circumvent age, location, residence, identity, limit or self-exclusion controls.

Before opening an account, confirm the minimum age, the operator's licence, availability in your location and the applicable responsible-play rules. The presence of a review, a room or a link does not confirm that the operator is authorised or appropriate for your situation.

3. Principles for lower-risk play

• Consider gambling a leisure expense, not a way to earn income, pay debts, solve financial problems or chase losses.
• Decide a budget and a time limit before you start; use only money you can afford to lose without affecting rent, food, debts, health, studies, family or other essential needs.
• Do not play when you are angry, under the influence of alcohol or other substances, exhausted, isolated, suffering from intense anxiety or trying to escape a problem.
• Do not chase losses. A loss does not require another deposit or mean that a recovery is likely.
• Take breaks, review your activity history and talk to someone you trust if gambling stops feeling like a comfortable, controlled decision.

4. Personal limits before depositing

If you decide to play where it is legal, set limits lower than you think you might spend: budget per session, day, week or month; connection time; losses; bets; and number of deposits. Do not raise a limit during a session, after a loss or because of the promise of a promotion.

Regulated operators may offer deposit, loss, spend, time, bet or session limits, but the tools available and their activation timescales vary by operator and jurisdiction. Check the responsible-play panel in your account before depositing and keep a personal record of your spending.

5. Pauses, self-exclusion and self-ban

A temporary pause may be appropriate if you need to step away from gambling for hours, days or weeks. Self-exclusion or a self-ban may be more appropriate if you have lost control, are hiding the activity, have debts or need a firm barrier. Choose the duration that best protects your situation and do not try to open alternative accounts, use another person's data or circumvent the measure with VPNs, wallets or different payment methods.

Exclusions from a room, a group of brands and a national register may have different scope. Confirm directly with the operator or authority which accounts, products and territories your request covers. AllPokerDeals cannot submit, cancel, shorten or check an exclusion on your behalf.

6. Signs to stop and seek help

• You think about gambling for much of the day, find it hard to concentrate or abandon work, studies, rest or relationships to play.
• You deposit more than intended, borrow money or use credit or funds needed for essential expenses.
• You try to chase losses immediately, increase risk to feel the same excitement or gamble to relieve discomfort.
• You hide the activity, lie about spending, argue with family members or feel guilty, anxious, depressed or out of control.
• You use gambling as a response to loneliness, stress, grief, anger or financial problems.
• Someone close to you expresses concern about your gambling.

7. What to do when you recognise a warning sign

Stop gambling and do not make another deposit to try to fix the situation. Log out, block or delete saved payment methods if it is safe to do so, activate a pause or self-exclusion at the operator and consider blocking tools on your devices.

Talk to a trusted person and seek specialist support in your country. If there are debts, avoid taking out new credit to gamble and seek independent financial advice. If there is urgency, risk of self-harm, violence or inability to keep yourself safe, contact local emergency services or a crisis service immediately.

8. Operator tools and obligations

Regulated operators typically offer responsible-play information, age and identity verification, activity history, limits, pauses, self-exclusion, help resources and support. They may apply checks, restrictions, alerts or blocks when they detect at-risk behaviour or when the law requires it. Always consult the operator's official responsible-play section before registering.

We cannot confirm that a tool exists, works the same way or is available in all markets. If an operator does not show clear rules, control tools and appropriate help channels for your location, do not take that as a recommendation to proceed.

9. Promotions, affiliation and commercial communications

A promotion, bonus, cashback, rakeback, race or referral should not be a reason to exceed a budget, delay a pause or ignore a self-exclusion. Do not present a reward as safe money or use a promotion to justify losses. Each operator's conditions determine eligibility and may change.

We do not deliberately direct commercial gambling communications at minors, people who have told us they are self-excluded, or people who report harm related to gambling. However, we do not know your situation and cannot automatically identify you across all platforms, so you should also use the operator's, social network's, email's and device controls.

10. Minors, families and vulnerable individuals

It is not appropriate for minors to participate in real-money gambling or to receive advertising designed to encourage them to gamble. Responsible adults should protect devices, payment methods and accounts, and talk about the risks when necessary.

If you are worried about someone close to you gambling, avoid providing money to gamble or covering up losses. Encourage them to use pauses, exclusions and professional help. Have a calm conversation and, if there is immediate risk, contact local emergency or support services.

11. Account, identity and payment protection

Never share passwords, authentication codes, documents, cards, wallets or payment methods to allow another person to gamble. Do not use another person's account or allow another person to use yours. These behaviours may cause harm, breach operator rules and make an exclusion or a help request more difficult.

Use only real data and payment methods in your name when it is legal and you decide to participate. If the operator requests verification, handle it directly through their official channels; AllPokerDeals does not need and should not receive your credentials, documents or payment data.

12. Information by territory

Tools, licences, limits and registers vary by territory. Always consult official sources and the operator policy applicable to your current location; it is not sufficient for a room to have an international version or to be accessible from a browser.

13. AllPokerDeals limitations and contact

AllPokerDeals is not an emergency service, therapist, treatment provider, debt adviser or gambling operator. We may withdraw or limit an enquiry that appears to promote harm, circumvention of controls, fraud or unlawful activity. We cannot diagnose, intervene in another person's account, recover funds or compel a room to act.

If you detect a page that normalises harmful gambling, targets minors, omits a relevant warning or contains incorrect responsible-play information, write to [email protected] and include the URL and the problem. For immediate personal assistance, use the specialist or emergency resources in your area.

14. Changes and review

We will review this page when responsible-play tools, help resources, legislation, markets or our own editorial practices change. An update to this guide does not replace the tools or the obligations of the corresponding operator or regulator.

The "Last reviewed" date indicates when the document was updated. Before depositing or registering, always review the current conditions and responsible-play tools of the specific operator.

Official resources

The following links point to public sources for reference. They do not constitute legal advice for any specific case.

• DGOJ: gambling safety (Spain, in Spanish)
• NCPG: help and treatment (USA)
• GamCare: signs of gambling harm (UK)
• Coljuegos: authorised operators (Colombia, in Spanish)