PRIVATE PLAYER CONTACT
Let’s find your next poker step.
Choose a few details and our team will review your request before reaching out privately on Telegram.
FAQ
Questions, answered clearly.
Useful details before you start a private request.
Is this service for adults only?
Yes. AllPokerDeals is intended only for people aged 18 or over, in jurisdictions where online poker is legal. Please play responsibly and do not use this service if online poker is restricted where you are located.
Is this live chat?
No. This is a guided request. A team member reviews it before any private Telegram follow-up is created.
Can I get support through social media?
No. We do not provide account support or respond to individual player requests through Facebook, Instagram, X or other social channels. Please use this form so the team can review your request privately.
Is Telegram required for support?
Yes. A public Telegram @username is required because Telegram is AllPokerDeals’ only official support channel. The team uses it to create the private player chat after reviewing your request.
Is support available 24/7?
Yes. 24/7 VIP support is provided through the approved private Telegram chat for active players. Submit this request with your @username first; once the team approves and creates the chat, it becomes your official support channel.
Does VIP support cost anything?
No. VIP support is free for our players. It is personal follow-up from the AllPokerDeals team, not a paid service or subscription.
What Telegram detail should I provide?
Your public @username, not your phone number. Do not send passwords, verification codes, payment details or any other sensitive information. We use the @username to create your official private support chat if your request is approved.
Can you check whether my registration was tracked?
Yes. If you registered through AllPokerDeals and are unsure whether your account was tracked, or need help after registering or starting to play, choose “Check my registration tracking” and tell us what happened. The team will review your case privately.
Can you re-track an existing account?
Sometimes, depending on the poker room and the account history. Choose “Check my registration tracking” and ask us before registering or making changes; the team will confirm whether re-tracking is possible for your case.
What if my country is not listed?
Choose “Another country”. We will review the location in the context of the current room, programme and applicable conditions.
Does submitting this form guarantee a reply, deal or account outcome?
No. It starts a private review only. Availability, room terms and eligibility can vary by player, location and programme.